MOTION Sports Medicine - Brooklyn Heights - Brooklyn, New York

Carmen Ortiz

I wanted to like this place, I really did but there's so much wrong here.

Firstly, the afternoon receptionist is just straight up unpleasant and rude (not just to me but to the insurance rep that called on my behalf to fix an issue).

Secondly, what kind of PT place only requests 5 visits at a time to insurance for twice a week visits? I had to fill out a pain assessment form basically every 2 weeks I was there. I've never had to do that at any other PT I've been to and I've suffered from chronic pain for half my life, so I've been to many.

Thirdly, the PTs: I started PT with Angel who seemed OK during consultation but overall wasn't very present and left you with little guidance regarding form or modifications for range of motion limitations (not just with me, I saw her interact with other clients and it was much of the same).

She went on vacation and I started working with Kai (Maricar) and decided to continue on with her since I felt more listened to - except that she would go on to physically bruise me from too rough physical manipulation. Then eventually try to throw me under the bus when I was finally fed up with this place and wanted to go elsewhere. Saying in an initial discharge letter that I was done with PT and was feeling better but that I was insisting on going elsewhere for no reason.

Except that I wasn't done - especially considering that I had a pending request for visits that was taking forever to get approved and two visits I had to cancel in that time that I didn't want to be financially liable for. (Very clear there is no communication happening in office and it makes me wonder what they're even submitting to insurance if that's the case.)

I'm still injured and in pain, no discussion was even had about ending PT before me bringing it up and no discharge plan was put into place until I requested it. She recanted when I called this out but the damage was done.

Don't trust these people with your care. I decided to leave because of the receptionist's gaslighting and rudeness and the ineptitude with the insurance requests but being betrayed by the PT was just the cherry on top.

Matty Moundros

Angel, and the entire Motion team at the Brooklyn Heights office are dedicated and supportive throughout my physical therapy. I had 3 therapists that worked on me, but Angel was my main therapist. No matter who is your therapist they are all experienced and trained professionals. I highly recommend Angel and the Motion Team.

michelle ferrara

Extremely impressed with MOTION Sports Medicine - Brooklyn Heights, particularly in working with Angel Tzuting Tomlinson, PT, DPT, in my early, post-op recovery period from hip surgery. After 3 years of various running injuries and rounds of PT in the city, this is hands down the best PT experience I've had to date. Angel is attentive, highly skilled and knowledgeable, efficient and diligent. I have never felt the session was rushed or too quick. The atmosphere is quiet, clean, and not overcrowded with patients. The space is replete with nice, tasteful decor and music. The support staff is equally impressive; Stephanie is always so cheerful and helpful, from billing inquiries to scheduling. I am grateful for the recommendation to attend this PT location and would like to pass along the recommendation to others! They have it all figured out, you must see for yourself.

Taralê Wulff

I am having a great experience at Motion on Smith St. I work with John primarily and I feel stronger which makes me feel safer day to day with my injury. The exercises are set to my ability, and increase as I progress. What I love a lot is the variety of exercise keeps me engaged.
It’s a very inviting space with Stephanie keeping order at the front to every therapist you pass along the way.

Tehara Pemberton

All the employees at this MOTION Sports Medicine are such a delight to be around! Very encouraging, kind, and friendly. I look forward for my physical therapy sessions each week because I know each time I’ll leave feeling stronger! I am specifically working with Angel, and she is a great therapist. You are never pushed too far past your limits, and are checked in on frequently. The reception staff also helps with the exercises sometimes and they have been great as well. My experience for the past few weeks have been nothing short of productive, encouraging, and comfortable. I would recommend this place for your physical therapy if you like quality care that feels genuine!

Andre Jennings

My 14yo is currently rehabbing his left knee with the expert help of physical therapist Keena Garcia. She’s great! Kind, patient, and knowledgeable. Wonderful facility. Solid staff!

Allison Gibson

Great staff, and pleasant, therapy Is very good, and I can say I'm on my way to recovery.

Amanda Sayle Rinzel

Since having an arthroscopy a month ago to repair/remove my right meniscus, I have seen two therapists at MOTION. Both have been excellent — knowledgeable, responsive, and very nice. The room is large, clean and utilitarian; the therapists are friendly and have so far been able to accommodate my often wacky schedule. My knee is feeling much better thanks to their help.